Needless to say, PayPal have stung me many times but what capped it was the fact they limited and then closed my account without warning and for supposedly selling a piece of PHP Software that they claimed was a MLM Get rich quick script. This was a load of coblers!I contacted PayPal and got no reply, I contacted them again and then received a response that I had broken their TOS and my account was closed. I then emailed ebay who told me they had passed my email to paypal to deal with, PayPal then emailed me back saying "it is nothing to do with ebay, they have no right to tell us what to do" or something to that effect, PayPal then said that they would not respond to any further emails regarding the matter and there was no way of appealing.
Can you tell me thats Professional?
PayPal appear on BBC Watchdog and get bad publicity.. even when interviewed, the Presidentof PayPal UK or whoever he was, Justsat there and blatently gave the impression that he did not care about watchdogs investigation and PayPal are a big rich company whothink they can do whatever they like and if they make a decision, they areright and thats all there is to it..In the USA, there are numerous Class action lawsuits against PayPal.. one of these days, there will be an undercover report into how paypal operates and this will be bad news for ebays reputation!
It is absolutely discussing how they are carrying on and yet ebay sits back and does nothing even though PayPal has at the bottom of their pages, "an eBay company" If they had my company name at the bottom of their page and they were acting like that, I would personally go over there and fire the lot of them!!
An Example of PayPal's poor customer service.Someone purchased 200 fishing glowsticks from me at 9 all in, including Postage and Packaging. For some reason, I only send 100 (not a usual thing to happen) anyway, he opened a claim with paypal, By this time, They had limited my account and I had refunded all those who had sent me money so my balance was Nil. Because of this, PayPal could not do their usual and simply give him his money back. THIS IS WHAT THEY DID.. They told him to go to the Police, Report me for not sending him 200 glowsticks but only 100 and then send them the crime reference number!Is that supposed to be some kind of Joke??Officer, I paid 9 for 200 fishing glowsticks and only received 100.Can I have a crime reference number?PayPal were basically insulting the Guys intelligence.
ebay are not Helping.This is weird because whenever you email ebay customer service, you get a personal response from a real person signed from that person, when you emil paypal, they try to make it look like a automated computer response, they sign it paypal *** department. WHY SUCH A DIFFERENT LEVEL OF SERVICE FROM AN EBAY COMPANY?You have a problem with PayPal and you contact ebay, ebay just tell you PayPal have their own customer service team and to contact them. DO EBAY NOT REALIZE THE REPUTATION PAYPAL IS GETTING AND AS AN EBAY COMPANY?Ebay seem to care about keeping their customers happy!where as PayPal do not care at all!
eBay, PLEASEtake PayPal in hand!!The only way ebay will sit up and take note is if many people agree that they should be running PayPal themselves with the same level of customer service ebay users enjoy..
PayPals attitude is,
When PayPal limited and closed my account without giving me the chance to appeal, I emailed them and said that I am an ebay powerseller, I use my PayPal account to offer a secure payment method for my ebay buyers and I pay over 600 in ebay fees every month, On top of that, I explained that also PayPal were making a lot of revenue from my transactions ets in all, ebay as a company were making hundreds out of my business every month.. THEIR REPLY WAS.. Your account has been closed without the right to appeal, It does not matter how much money you pay in ebay or paypal fees each month, your account remains closed etc
My opinion is that their attitude is... we do not care if you are an ebay powerseller nor how much revenue you could generate forebay in a month, We do not like you and thats that!! Don't try and go crying to ebay because they do not tell us what to do so f**k off.
In fact, I would go so far as to say that the impression I get from them is that they resent the fact that PayPal is an ebay company.That is just the feeling I get personally...
Why can ebay not just integrate Paypal as part of the ebay site just like the old ebay checkout. for example, point paypal.com to paypal.ebay.com and ultimately ebay run paypal and take control away from those jumped up morons.
Vote Helpful below for this article and maybe if it gets quite a lot of votes, ebay may read it and realize exactly what PayPal are like and the attitude they have and possibly take paypal in hand..
Thanks for reading...
Thanks for reading my article about PayPal. Please feel free to visit My eBay Shopand check out my items for sale- TV Video cables for Plasma LCD TV's DVD Sky etc- Digital audio cables- TomTom GPS Navigation software for PDA and Mobiles- Lots of other great stuff all in My Bay Shop
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